Frequently Asked Questions
Everything You Need to Know
Which items are customizeable?
Any item can be customized and personalized! If you want to change the size, color, wood, or anything else, we will do our best to accommodate We even offer free personalized laser engravings on any product! Just add a message to your order explaining that you want customization, and we will contact you for further details.Customizations are subject to changes in price
I don't see an item that I want, can you make it?
No promises, but send us a message through the contact page and we will do our best to make it happen! Who knows, if we think it would be a popular product we may add it to our catalog permanently.
What's your shipping policy?
Currently, we are unable to offer free shipping. We will typically use standard ground shipping except for our larger furniture products which will require freight.
Do you offer payment plans?
How long does it take for me to receive my order once I place the order?
I have a question about a specific product, where can I find an answer?
At this time we do not offer payment plans.
It depends on the product, but you can typically expect a lead time of 1-2 weeks before the product ships. If the product is customized it will ship in 2-3 weeks.
Specific product pages have their own FAQ's, but if those don't answer your question, please contact us through the contact page and we will get back to you ASAP.